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ENGAGEMENT · CONVERSATIONAL AI
Answers your customers in their own dialect, day and night.
An Arabic-first AI agent for WhatsApp, Instagram and the web. Trained on your products, prices and procedures, it closes the routine conversations and hands the rest to your team with the context attached.
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BY THE NUMBERS
~75%
of interactions in the BabylAI channel handled by AI — August 2026
“Our ambition is for customers to feel understood every time they contact us and to find it easy to get the help they need.”
Abid al-Rahman al-Juburi
Customer Experience Section Head — Al-Watani
WHAT IT DOES
Features
01
Iraqi dialect first
Understands how your customers actually write, not textbook Arabic.
02
Your knowledge, not guesses
Answers come from your own products, prices and policies.
03
Every channel, one agent
WhatsApp, Instagram and your website.
04
Clean handover
Escalates to a person when it should, with the full conversation attached.
05
Actions, not just answers
Checks order status, books, and opens tickets in your systems.
06
Measured weekly
Resolution rate and response time reported to management.
See it working on your own case
A short call, a live demo on real data, and a clear answer on whether it fits.
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